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Now you can make any of the following policy change request by using our e-Policy Servicing:

  • Transfer of funds
  • Change in premium allocation of investment-linked policies
  • Withdraw policy value
  • Change of premium payment instruction

US laws may require us to reject certain policy servicing requests if the policyholder (or anyone else with authority over the policy) is physically located in or acting from the US (either temporarily or permanently) when making the request - for more information refer to here.

Please note that this email function is not intended for giving urgent instructions or reporting an urgent matter (e.g. reporting of fraud or suspicious transactions). If you suspect fraud or suspicious transactions, please call our customer service hotline. Please note that you should not submit your account details to us via email for security reasons and to maintain confidentially.

Insurance service:   Amending your Policy
Email address:  
Title:   Mr Mrs Miss Ms
Last name:  
First name:  
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