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What is Travel Insurance?

Make sure you're covered by travel insurance before you travel. Travel Insurance plan provides you with protection abroad, so that you can enjoy worry-free holidays knowing that you are covered! The policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA").


  • Have travel protection every time you travel with multi-trip coverage.
  • Comprehensive travel insurance, coverage including: travel delays, personal accidents, medical expenses, and emergency evacuation. more
  • More comprehensive protection upon issuance of any travel alert for the planned destination by the Government of HKSAR. Know more about 'OTA enhanced coverage'
  • Enjoy even more protection with the China Medical Card. more
  • Please refer to the policy wording for exact terms and conditions and details of the exclusions.
  • To ensure continuous protection for policy holders, the annual MultiTrip TravelSurance policy will be renewed automatically on an annual basis.
  • Apply any 2 General Insurance products: FirstCare, Cancer Care, HospitalSurance, Outpatient Care, HomeSurance, AccidentSurance, Motor Insurance, or Multi-trip TravelSurance, Wellcome Shopping Vouchers will be offered to the applicant(s)

What else should I know?

Note : Online application is not available for Child aged under 12 years who is not travelling with parents. His/her parent, legal guardian or relative may visit any HSBC branch for application.

General Insurance products are applicable to HSBC accounts and credit card holders only.

The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Commissioner of Insurance of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Companies Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.

For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.

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(Single Trip TravelSurance covers a round-trip journey from, and returning to, the Hong Kong for a known period of time.)

(MultiTrip TravelSurance provides coverage for an unlimited number of return trips from Hong Kong in a 12-month period. The maximum period of insurance for each trip is 60 days.)

Restricted to only Brunei, Cambodia, mainland China, Guam, Indonesia, Japan, Korea, Macau, Malaysia, Myanmar (Burma), Philippines, Saipan, Singapore, Taiwan, Thailand, Tinian, Vietnam

Worldwide - including countries and regions listed in area 1

*For Single Trip TravelSurance :

  1. The insured person must be aged between 6 months and 85 years old at the inception of the Period of Insurance. 'Children' refers to any legally dependent unmarried children between the ages of 6 months and 16 years of age inclusive.
  2. 'Friend(s) / Relative(s)' refers to the people aged between 17 and 85 years old who travel on the same trip. Premiums for each Friend / Relative will be calculated on 'Self only' basis. If any Friend(s) / Relative(s) would like to apply for family coverage, he/she has to submit a separate application.
  3. The maximum period of insurance is 180 days.