Make sure you're covered by travel insurance before you travel. Travel Insurance plan provides you with protection abroad, so that you can enjoy worry-free holidays knowing that you are covered!
Note : Online application is not available for Child aged under 12 years who is not travelling with parents. His/her parent or legal guardian may visit any HSBC branch for application. Such application is subject to AXA General Insurance Hong Kong Limited's approval.
^Applicable to any qualified case for claim amount below HK$5,000. Claims will be processed immediately and claims payment will be approved within 2 working days upon receipt of all required documents as may be required by AXA General Insurance Hong Kong Limited.
General Insurance products are applicable to HSBC accounts and credit card holders only.
The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Commissioner of Insurance of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Companies Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.
For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.