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Understand more about HSBC MPF

The information submitted through this web page is encrypted during transmission. However, it is important that you do not provide your MPF and/or bank account, credit card numbers, convey any confidential information or banking instructions in the 'Remarks' section. Before you contact the customer service representatives of HSBC MPF Hotline, please read the Privacy and Security statement.

Please note that this message function is for customer who would like to understand more about HSBC MPF and is not intended for giving urgent instructions or reporting an urgent matter (e.g. reporting of fraud or suspicious transactions). If you suspect fraud or suspicious transactions, please call HSBC MPF Member Hotline.

The customer service representatives of HSBC MPF Hotline will contact you within 3 business days. However, the actual response time will be dependent on the particular circumstances of individual enquiries or feedback.

 
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