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Submit Supporting Documents Online for Personal Credit Card/Personal Loan Application


Submit Supporting Documents for Personal Credit Card Application

Thank you for applying for HSBC Credit Cards! Now you can submit supporting documents online at ease and convenience to facilitate the card approval process.

What supporting documents do I need to upload?

Easy upload with 3 steps
  1. Fill out Personal Information
    • For security reason, customers submitting documents via Public Website need to complete CAPTCHA test.



  2. Upload Required Documents
    • Please SIGN on ANY copy of your supporting documents (e.g. HKID Card, Passport or Income Proof). If you are an existing HSBC customer and are not required to submit HK ID Card or passport copy, please sign on other documents you are going to submit.
    • You can upload up to 5 documents at a time and each file cannot exceed 2 MB.
    • Wide range of file formatcan be supported including GIF, JPG (JPEG), TIF (TIFF) and PDF.

     

    Tips for Upload:
    - Enlarge the scanned image of your Identity Card to 200%
    - Increase brightness



  3. Confirm Submission
 Documents Required
  1. Income Proof for HSBC auto payroll customers:
    • Income proof is not required. The Bank, however, reserves the right to request for the same at any time.

  2. Income Proof for non HSBC auto payroll customers:
    For applicants who are employed, please provide either one of the following documents:
    • Salary payroll advice or bank account statements / passbook showing your name, account number and salary entry in the past one month (three months for irregular income earners*); or
    • Bank account statements / passbook showing your name, account number and monthly deposit entries showing the declared income in the application form for the past three months; or
    • Bank account statements / passbook showing your name, account number and monthly deposit entry showing the declared income in the application form for the past one month; AND
      1. Valid employment proof confirming job title, employment period and income details dated within three months of application; or
      2. Valid Tax Demand Note issued by Inland Revenue Department for the latest tax year.

    For applicants who are self-employed or not currently employed, please provide either one of the following documents:
    • Bank deposit proof / statements / passbook in Hong Kong, showing your name, for the past three months; or
    • Tax Demand Note of the last tax year (applicable to sole proprietor of, or a partner in a business).

  3. For non-HK Permanent ID holders, employment proof and passport copy (page with photo) are also required.

  4. Additional proof for primary card applicant and / or additional card applicant (For existing HSBC customers with no change of personal information given to the Bank, no supporting document is required. The Bank, however, reserves the right to request this/these at any time):
    • HK ID Card copy; and
    • Hong Kong residential and / or permanent address proof; and
    • Passport copy (for non HK Permanent ID holder)

*Irregular income earners include customers working on a part-time, commission or profit sharing basis.

Please note that the online document upload service is solely for product application and is not intended for giving urgent banking instructions or reporting an urgent matter (e.g. reporting of fraud or suspicious transactions). If you suspect fraud, please call our customer service hotline immediately at (852) 2233 3322 for HSBC Premier customers, (852) 2748 8333 for HSBC Advance customers or (852) 2233 3000 for other customers.

Submit Supporting Documents for Personal Credit Card Application