MPF Personal Accounts

HSBC HK
Mandatory Provident Fund (MPF)
MPF Personal Accounts

Unleash your full potential with your strongest partner

You can now enjoy a bonus unit rebate of up to HKD12,600 when you consolidate your MPF personal accounts to HSBC MPF via the HSBC HK Mobile Banking app.

You'll be able to consolidate your MPF personal accounts to your HSBC MPF Personal Account, manage your MPF accounts easily and make fund switches any time, even when you're on the go, on the HSBC HK Mobile Banking app.

Consolidate via HSBC HK App Other ways to consolidate

Meet with our MPF specialists

Best Value-for-money Scheme

HSBC MPF is the only MPF provider that has been crowned the 'MPF Scheme of The Year' and 'Employers' Choice' for 2 consecutive years. Other prestigious awards from 'The 2024 MPF Awards' by MPF Ratings, 2023 Refinitiv Lipper Fund Awards, and Bloomberg / Businessweek Chinese Edition Top Fund Awards 2023[@mpf-awards2022] further reaffirm our commitment and dedication across our products and services.

Broad spectrum of global financial services and experience

When it comes to retirement planning, HSBC MPF is your reliable partner. You can leverage our years of investment expertise to unlock your future potential. Plus, your accrued MPF benefits will be counted towards your total relationship balance[@mpf-trb].

A comprehensive range of fund choices

Choose from 20 investment options. You could diversify your investments into different markets and asset classes, and pick from a range of constituent funds that suit your risk appetite.

One-stop digital platform for MPF and bank account management

Enjoy holistic wealth management and retirement planning services, all through a one-stop platform where you can manage both your MPF and bank accounts.

MPF Personal Account Consolidation Offers – up to HKD12,600 bonus unit rebate

From 6 May 2024 to 31 July 2024, enjoy a bonus unit rebate of up to HKD12,600 when you transfer your MPF accrued benefits to an HSBC MPF Personal Account.

Personal Account Consolidation Offer

From 1 January 2024 to 31 December 2024, enjoy a bonus unit rebate of up to HKD12,000 when you successfully transfer your MPF accrued benefits from other MPF providers by consolidating personal account(s), Employee Choice Arrangement (ECA) or through transfer of Minimum MPF Benefits from other ORSO providers, into an HSBC MPF Personal Account.

You'll qualify for different levels of rebate depending on the cumulative amount you transfer in within the promotion period (1 January 2024 to 31 December 2024), as illustrated in the following table:
Tier	Cumulative amount transferred (HKD)	Bonus unit rebates upon reaching threshold (HKD)	Cumulative bonus unit rebates (HKD)
1	50,000	200	200
2	100,000	300	500
3	200,000	500	1,000
4	500,000	1,500	2,500
5	1,000,000	3,500	6,000
6	1,500,000	6,000	12,000

You'll qualify for different levels of rebate depending on the cumulative amount you transfer in within the promotion period (1 January 2024 to 31 December 2024), as illustrated in the following table:
Tier	1
Cumulative amount transferred (HKD)	50,000
Bonus unit rebates upon reaching threshold (HKD)	200
Cumulative bonus unit rebates (HKD)	200

Tier	2
Cumulative amount transferred (HKD)	100,000
Bonus unit rebates upon reaching threshold (HKD)	300
Cumulative bonus unit rebates (HKD)	500

Tier	3
Cumulative amount transferred (HKD)	200,000
Bonus unit rebates upon reaching threshold (HKD)	500
Cumulative bonus unit rebates (HKD)	1,000

Tier	4
Cumulative amount transferred (HKD)	500,000
Bonus unit rebates upon reaching threshold (HKD)	1,500
Cumulative bonus unit rebates (HKD)	2,500

Tier	5
Cumulative amount transferred (HKD)	1,000,000
Bonus unit rebates upon reaching threshold (HKD)	3,500
Cumulative bonus unit rebates (HKD)	6,000

Tier	6
Cumulative amount transferred (HKD)	1,500,000
Bonus unit rebates upon reaching threshold (HKD)	6,000
Cumulative bonus unit rebates (HKD)	12,000

Learn more about the Personal Account Consolidation Offer.

Special MPF Mobile Consolidation Offer

From 6 May 2024 to 31 July 2024, you can enjoy an additional bonus unit rebate of HKD300[@mpf-2024-q3-300rebate-eligibility] upon successful transfer of HKD100,000 or above MPF accrued benefits to an HSBC MPF Personal Account via the HSBC HK App if you are an existing HSBC MPF Personal Account holder.

Alternatively, if you currently do not have an HSBC MPF Personal Account, you may enjoy an additional bonus unit rebate of HKD600[@mpf-2024-q3-600rebate-eligibility] upon opening an MPF personal account with successful transfer of HKD100,000 or above MPF accrued benefits to an HSBC MPF Personal Account via the HSBC HK App within the promotional period.

Learn more about the Special MPF Mobile Consolidation Offer.

Investment involves risks. T&Cs apply.

See how to consolidate your MPF accounts

You may consolidate your MPF personal accounts via the HSBC HK app within 10 minutes. Watch the video to learn more.

Download Transcript This link will open in a new window

Tips:

When capturing the image of your HKID, please ensure the image is inside and within the photo frame.
Make sure there is no glare or light reflection on your HKID.

Not an HSBC MPF member yet? HSBC banking customers can also open their HSBC MPF personal accounts via the HSBC HK App in just 3 minutes, prior to MPF account consolidation. Please read the leaflet for details.

Tips:

When capturing the image of your HKID, please ensure the image is inside and within the photo frame.
Make sure there is no glare or light reflection on your HKID.

Get in touch with our MPF Specialist.

Make an appointment This link will open in a new window

Need help?

Make an appointment

Set up a time to meet with us to discuss your needs and concerns.

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Contact us

Our hotline is open 24 hours a day, every day. But if you need to speak to a specialist, we're available between 8:30am and 7:30pm on Mondays to Fridays; between 8:30am and 1:00pm on Saturdays, except on public holidays.

HSBC MPF member hotline: +852 3128 0128

To open an HSBC MPF personal account, complete a HSBC Mandatory Provident Fund – SuperTrust Personal Account application form (PDF).

If you would to consolidate your benefits into the new MPF Personal Account, please complete these forms as well:

Scheme member's request for fund transfer INPM form (PDF)
Scheme member's request for account consolidation form from the MPFA website

You can drop off the completed forms at any HSBC branch or mail them to us at:

HSBC Provident Fund Trustee (Hong Kong) Limited
c/o The Hongkong and Shanghai Banking Corporation Limited
PO Box 73770 Kowloon Central Post Office

Find out more

It will depend on how you submit your application to us.

By HSBC HK Mobile Banking app: within 5 business days
By paper form: within 5 business days
By tablet through an MPF specialist at a designated HSBC branch: within 1 business day

Learn more about our processing time for account enrolment.

We'll credit the bonus units to your account within 2 months after the 6-months transfer-in holding period. For example:

You submit your 'Scheme member's request for fund transfer form' on 4 January 2022, and you successfully transfer HKD90,000 in accrued benefits on 4 February 2022. After 3 August 2022, we'll credit the HKD200 in bonus units to your personal account within 2 months.

After your first transfer, you submit an 'Employee Choice Arrangement – transfer election form' on 1 April 2022 and you successfully transfer HKD18,000 in accrued benefits on 3 May 2022. The cumulative amount you've transferred in is HKD108,000, so you've reached tier 2. After 2 November 2022, we'll credit the HKD300 bonus units to your personal account within 2 months. So the total bonus units that will be credited to you is HKD500.

Terms and conditions apply. For more details please see the offer leaflet (PDF).

You can submit your instructions to rebalance or switch funds online, via the mobile app or the Interactive Voice Response System (IRVS).

If you submit them before 4:00pm on a working day, we'll process them within the same day. Otherwise, we'll process them on the next business day.

See how to submit instructions and their processing time.

You can check your account balances:

in HSBC Online Banking or on the HSBC HK Mobile Banking app
by calling our HSBC MPF member hotline on (852) 3128 0128—for details on service options, please refer to the 'HSBC MPF member hotline' section in the member service guide
at any HSBC or Hang Seng Bank ATM
by checking your consolidated bank statement—available to HSBC Global Private Banking, HSBC Premier Elite, HSBC Premier, HSBC One and Personal Integrated customers, subject to circumstances; for details, please refer to the 'Mail statements' section in the member service guide

You can make an unlimited number of fund switches per year, without any handling charges.

However, we would remind you that the objective of MPF is to save for retirement, So your investment objectives should be for the longer term and you should take your personal circumstances into consideration.

Yes, you can change your investment allocations through any of these four ways.

Portfolio rebalance

You can change the investment allocation of your existing investments and new contributions, including but not limited to the accrued benefits transferred from another registered scheme. The necessary units will be redeemed to rebalance existing investments in your portfolio.

Asset switch

You can choose to switch all or some of the units from one or more constituent funds. Then, you can reallocate the redeemed amounts to another constituent fund or across a number of constituent funds.

The investment allocation of your new contributions, including but not limited to the accrued benefits transferred from another registered scheme, will remain unchanged.

Contribution redirection

You can opt to change the investment allocation of your new contributions, including but not limited to the accrued benefits transferred from another registered scheme. The investment allocation of your existing contributions will remain unchanged.

Leave the Default Investment Strategy (DIS)

All your existing investments, future contributions and accrued benefits as transferred from another registered scheme will be invested according to the investment allocation at the time you left the DIS. They will not be reweighted or automatically de-risked in the future, per the DIS.

You can use the following service channels to rebalance your portfolio, switch your assets, or redirect your contributions:

HSBC Online Banking
HSBC HK App
By using our form

Portfolio rebalancing and contribution redirections are also available via our Interactive Voice Response System (IRVS) on the MPF member hotline, which you can call at (852) 3128 0128.

If you want to stop using the Default Investment Strategy (DIS), please submit your request by form.

Other frequently asked questions

Notes

The information contained here is for reference only and will be updated without notice. The provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail for any information on MPF system. If you are in doubt about the meaning or the effect of the contents of this website, you should seek independent professional advice.

Investment involves risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the MPF Scheme Brochure(PDF).

Unleash your full potential with your strongest partner

Best Value-for-money Scheme

Broad spectrum of global financial services and experience

A comprehensive range of fund choices

One-stop digital platform for MPF and bank account management

Transfer your accrued benefits now and enjoy a bonus unit rebate

MPF Personal Account Consolidation Offers – up to HKD12,600 bonus unit rebate

Personal Account Consolidation Offer

Personal Account Consolidation Offer

Special MPF Mobile Consolidation Offer

See how to consolidate your MPF accounts

For HSBC MPF members

For HSBC customer (without an HSBC MPF personal account)

Not an HSBC customer yet

Need help?

Make an appointment

Contact us

How to apply offline

HSBC Mandatory Provident Fund – SuperTrust Plus Scheme and publications

Find out more

How long will it take for me to enroll in an HSBC MPF personal account?

When will I receive my bonus unit rebates?

How long will it take to change my investment mandate for existing account balance or future contributions?

How do I check my MPF account balances?

How many fund switches can I make per year? Are there any handling charges?

Can I change the investment allocations in my MPF account?

How do I change the investment allocations in my MPF account?

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Notes

Important information